Shipping policy

Please note that the delivery logistics service is being provided by Romani to you, the customer, and as such you are entering into a contract for delivery services provided by Romani.  Romani may make a charge for these services which will be shown in at prior to checkout and your purchase of the products. Delivery times will vary depending on the destination country.

Shippings

All orders are shipped from Rotterdam or Utrecht, the Netherlands. We always try to be as efficient as possible when shipping your order. We try to ship orders within one to three working days. Once your order is shipped, you’ll receive an email with the tracking number of your order.

Your order will be delivered to the delivery address you specify when placing your order.

• Allow 5 business days for deliveries within the Netherlands
• Allow 5-7 business days for European deliveries

Prices include EU VAT but exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping basket, and have selected your chosen different delivery method.

Please be aware that customers outside of the European Union may incur additional customs duties or taxes or other customs requirements. Any such customs duties or taxes may be significant and so please ensure you confirm the position before placing your order. We are not responsible for any such customs duties, taxes or requirements, nor are we responsible for any parcels returned for unpaid customs duties or taxes or non-compliance, and we will not issue refunds under these circumstances.